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Trust & Safety Center

When Clear Couples Can Help — and When You May Need More Support

Clear Couples is a relationship intelligence and growth platform. Knowing where its edges are is part of using it well.

What Clear Couples is designed for

Designed for

  • Included:Understanding your relationship and how you each see it
  • Included:Identifying strengths and recognizing growth opportunities
  • Included:Improving relationship awareness through structured reflection
  • Included:Creating shared goals and agreements
  • Included:Tracking progress over time with regular check-ins
  • Included:Supporting intentional, ongoing relationship growth

When professional support may be the better fit

Self-guided insight has real limits. If you’re working through trauma, addiction, mental health concerns, active conflict, separation, or anything that needs clinical judgement, a licensed counselor or therapist is the right resource — and it isn’t either/or. Plenty of couples use Clear Couples alongside professional support, bringing what they learn here into their sessions.

Clear Couples can complement professional support. It is not intended to replace appropriate care, and it can’t give you the personalized, trained guidance a professional provides.

How Clear Couples works with professionals

What Clear Couples is not

Clear Couples is not

  • Not included:Therapy or counseling
  • Not included:Medical, psychological or legal advice
  • Not included:Mental-health diagnosis or clinical evaluation
  • Not included:Crisis intervention
  • Not included:Emergency services
  • Not included:A monitoring or location-tracking tool

These are product boundaries, stated so you can rely on the right help at the right time — not a disclaimer designed to alarm you.

If there’s an immediate safety concern

Clear Couples is not an emergency or crisis service

Nobody monitors your activity in Clear Couples, and no alert is triggered by anything you record. If you or someone else may be in danger, contact one of these services directly — the people who answer are trained for exactly this.

  • 988 Suicide & Crisis Lifeline

    Call or text 988, any time, anywhere in the US.

    Open support line

  • National Domestic Violence Hotline

    Call 1-800-799-7233, or text START to 88788.

    Open support line

  • Emergency services

    If you or someone else is in immediate danger, call 911.

If you don’t feel safe sharing relationship information

Safety comes before using this product

Shared relationship technology isn’t right for every situation. If you’re afraid of retaliation, monitoring or coercive control, or of harm from a partner seeing what you record, please don’t use Clear Couples to work through it. You don’t have to confront anyone about it either — reach out to a support service first and let them help you plan.

Clear Couples doesn’t track your location or report your activity to your partner, but anything you record inside a couple space becomes visible to them. If you decide to use the app anyway, consider a device and an account your partner can’t access, and remember that anything already seen, exported or screenshotted can’t be recalled.

Using Clear Couples appropriately

Our Terms are clear about what isn’t acceptable: accessing another person’s data without permission, using the app for unlawful, abusive or harmful purposes, or using it to harass, manipulate or harm someone. Anyone doing that loses access — the platform investigates and acts.

Safety questions

The legal details

This Center explains our practices in plain language. It doesn’t replace the legal documents — the Privacy Policy and the Terms of Service stay the complete and authoritative versions.

Questions about privacy, your data or anything on this page? Email support@clearapplegroup.com.