Privacy Policy

1. Introduction

Clear Couples ("the App," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

A. Personal Information

We may collect:

• Name
• Email address
• Account login credentials
• Subscription and billing information

B. Relationship & App Data

Because of the nature of the App, we collect:

• Ratings and feedback between users
• Relationship insights and responses
• Agreements and notes created within the App
• Interaction history within the platform

C. Payment Information

Payments are processed securely through Stripe. We do not store full credit card information.

D. Device & Usage Data

We may collect:

• IP address
• Device type
• Browser type
• App usage behavior
• Log data (for performance, analytics, and security)

3. How We Use Your Information

We use your information to:

• Provide and operate the App
• Enable relationship tracking, insights, and features
• Process subscriptions and payments
• Improve functionality, performance, and user experience
• Develop new features, tools, and capabilities
• Communicate with you (support, updates, service notices)
• Maintain security and prevent fraud

Platform Improvement, Analytics & AI Development

We may use your data, including relationship inputs, responses, and usage behavior, to:

• Improve the accuracy, relevance, and quality of insights
• Enhance algorithms, analytics, and platform functionality
• Develop, train, and refine internal models, including machine learning and AI-driven features
• Identify trends, patterns, and opportunities to improve the overall user experience
• Optimize product design, engagement, and feature performance

Where possible, we use aggregated, anonymized, or de-identified data for these purposes.

We will not use your personally identifiable information to train models in a way that publicly identifies you.

4. How Your Data Is Shared

We do NOT sell your personal data.

We may share data only in the following cases:

A. With Your Partner

Your relationship data is shared with your connected partner(s) as part of the App's core functionality.

B. Service Providers

We may share limited data with trusted third parties that help operate the App, including:

• Payment processing via Stripe
• Cloud hosting and infrastructure providers
• Analytics and performance monitoring tools

These providers are contractually obligated to protect your data.

C. Legal Requirements

We may disclose information if required to:

• Comply with legal obligations
• Enforce our Terms of Service
• Protect rights, safety, and security
• Prevent fraud, abuse, or illegal activity

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your data.

We also apply measures designed to:

• Limit access to personal data
• Protect sensitive relationship information
• Use anonymization or aggregation where appropriate for analytics and platform improvements

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information:

• As long as your account is active
• As necessary to provide services
• As required for legal, security, and operational purposes

We may retain anonymized or aggregated data indefinitely for analytics and platform improvement.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for certain processing

To exercise these rights, contact us at: support@clearapplegroup.com

8. Data Deletion

You may request account deletion at any time.

Upon deletion:

• Your personal data will be deleted or anonymized within a reasonable timeframe
• Some data may be retained if required for legal, fraud prevention, or operational purposes

9. Children's Privacy

The App is not intended for individuals under 18. We do not knowingly collect data from minors.

10. Third-Party Services

We use third-party services to operate the App (including Stripe). These providers have their own privacy policies, and we are not responsible for their practices.

11. International Users

If you access the App from outside the United States, you consent to your data being transferred to and processed in the United States.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the App after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, contact: support@clearapplegroup.com